Telesales Consultant
Listed 17 Oct 2024
We are a proud family-owned small goods producer, renowned for crafting sensational sausages, brilliant bacon, and hallowed hams since 1989.
As a Telesales Consultant, you will play a crucial role in achieving and exceeding sales targets while enhancing the reputation of our business. Reporting to our National Sales Manager, you will utilise your exceptional customer service ethics and passion for negotiation to prospect new clients, qualify leads, and convert them into loyal customers.
- Full-time, permanent position with immediate start.
- Location: East Tamaki, Days: Monday to Friday
- Competitive remuneration package.
- Opportunity to work with a dynamic and forward-thinking business
The Job
- Prospect new clients and convert them into loyal customers through outbound calls.
- Build rapport with customers, understand their needs, and recommend suitable products.
- Negotiate and close sales, exceeding targets.
- Receive inbound customer calls; clear and action customer orders via voicemails, phone calls and email.
- Provide excellent customer service and maintain accurate CRM records
- Alerting customers about new offerings.
- Enter customer orders in Sage, communicate with procurement and customers in a timely manner on order fulfilment
- Follow up on customer queries, complaints, requests and following through outstanding credits