Dealing with Suspicious Behaviour
- Acknowledge every customer with a greeting to ensure they know they’ve been noticed.
- If safe, approach the individual and remain actively engaged nearby.
- Discreetly inform a colleague if you suspect any suspicious activity.
- Trust your instincts—anyone can commit theft.
- If the person leaves, try to note their vehicle’s registration and description.
- Contact Business East Tamaki, who may issue a security alert to help protect other local businesses.
Closing Procedures
- Secure all gates, skylights, doors, and windows.
- Ensure entry and exit points are well-lit.
- Activate your alarm system (if installed).
- Prevent roof access—do not stack pallets, bins, or boxes outside.
- Store all valuables in a secure location.
- Confirm that security lights are functioning correctly.
Crime Prevention Measures
Interior Security
- Keep front windows clear of obstructions for better visibility.
- Maintain bright and even lighting inside the premises.
- Use mirrors to eliminate blind spots and improve visibility.
- Secure high-value items towards the rear of the store.
Exterior Security
- Ensure entrances and exits are well-lit.
- Keep car parks visible and free of dark or hidden areas.
- Maintain tidy gardens and trim shrubs to enhance visibility.
- Close off access points at night, including gates and chains.
Alarm and CCTV Systems
- Implement an alarm strategy that covers all potential entry points.
- Install a professionally recommended alarm system.
- Display alarm signage prominently to deter intruders.
- Determine the purpose of your cameras—position high-resolution cameras strategically, especially at exit points, to capture useful footage.
Always Report Suspicious Activity
Contact the police immediately:
📞 Emergency: 111
📞 Non-Emergency: 105
🌐 Online Reporting: NZ Police Website
By staying vigilant and proactive, we can help create a safer business environment for everyone.