Customer Support
Listed 17 Jun 2025
We supply more than 10,000 product lines across both retail and commercial sectors, offering smart, practical solutions for homes, offices, classrooms, and beyond. Every product we offer is thoughtfully designed with one goal in mind: to make everyday tasks easier, more efficient, and more enjoyable for our customers.
At the heart of everything we do is our powerhouse portfolio of iconic brands — names that resonate globally and have become staples in workspaces and schools everywhere. From Artline and Derwent to Kensington, Rexel, Marbig, Spirax, Stabilo and Buro Seating, our brands are trusted, loved, and relied upon by millions.
Whether it's office supplies, educational tools, hospitality essentials, or hardware solutions, we’re committed to staying ahead of the curve. We don’t just follow trends — we help set them — ensuring our products and brands continue to lead the way in quality, innovation, and performance.
The Opportunity:
ACCO Brands Australia has a current career opportunity to join our Customer Care team as Customer Support in our East Tamaki, Auckland, Head Office location. You will be reporting into our Telephone Account & Customer Support Manager.
You will support the business in proactively supporting and facilitating the sales growth across ACCO’s customers through provision of primary customer contact and support to Account Managers (ACMs).
About You:
- Demonstrated customer service experience.
- Demonstrated proven ability to build and nurture customer relationships
- Computer literacy in Word, Powerpoint, Excel.
- Experience in SAP ERP systems.
- Able to demonstrate high level of decision-making skills
- Able to demonstrate self-management skills
- Excellent time management skills
- High level of communication and presentation skills