COVID-19 Information

This page brings together information relating to COVID-19, how it may affect your business. Stay up to date as new information becomes available.


The COVID-19 Protection Framework (traffic lights) has now ended.

Click here to read about the next phase in our response.

From 13 September you must still:

  • isolate for 7 days if you have COVID-19
  • wear a face mask in certain healthcare facilities, such as hospitals.

    *Some places may continue to ask people to wear a face mask.

Wearing a face mask

Household Contacts no longer need to isolate for 7 days. If you live with someone who tests positive for COVID-19, it is recommended you:

  • take a rapid antigen test (RAT) each day for 5 days
  • avoid contact with the person who has COVID-19.

Where Can I Find Up-to-Date and Accurate COVID-19 Information for Businesses? The government’s central resource for COVID-19 business information with updates about COVID-19 and guidance to help businesses. Here’s where you’ll find information about:

  • COVID-19 Protection Framework
  • Testing and returning to work
  • what to do if you have a COVID-19 case at your business
  • option to require My Vaccine Passes for entry
  • financial support for businesses
  • face covering requirements for staff and customers

Please refer to the Ministry of Health for health-related information and for all other information from government.

If you have a question about alert level settings for businesses, and you cannot find the information above, please email

Activate Tāmaki Makaurau website

Activate Tāmaki Makaurau has been set up to connect existing Auckland businesses with that support. It is an opportunity to assist the business community to navigate the current environment and build more resilient businesses by supporting them to work through tough decisions, seize future opportunities and adapt where necessary to enable businesses to thrive.
Visit website here.

Managing the impact of COVID-19 cases at your business

Have a plan for COVID-19, particularly the Omicron variant, affecting your workers, suppliers or customers. You want to do everything you can to protect your workplace, workers and community. Click here for more information and resources.

What Financial Support Is Available?

If your income has been affected by COVID-19, you may be able to apply for financial support.

Are you eligible for the COVID-19 Leave Support Scheme?

The COVID-19 Leave Support Scheme is available to employers, including self-employed people, to help pay their employees who must self-isolate because of COVID-19 and can't work at home during that period.

This includes employees (and self employed people) who either:

  • have COVID-19
  • are caring for a dependant who has COVID-19, or
  • are at risk of severe illness from COVID-19, or has a household member who is, and have been advised by a medical practitioner to self-isolate.

Click here for more information.

There are various COVID-19 financial support schemes available to businesses, depending on your situation. To learn more about each type of support and where you can find more information, go to the site.

How can we support the wellbeing of our rangatahi, whanau, friends and colleagues?

Additional funding was announced to further support our young Kiwis in the Youth Mental Wellbeing Fund. Lockdowns are particularly challenging times for young people, so this fund will provide grants of up to $100,000 to organisations and programmes supporting young New Zealanders through COVID.

Help is there for everyone, at any time, no matter where you live or what age you are.

- Call or text 1737, 24 hours a day, seven days a week to speak with a trained counsellor for free

- Young people can also contact Youthline by calling 0800 376 633 or text 234 for free

- Call 0800 559 009 for food support via MSD

- Our Pacific community can receive mental health support on 0800 652 535

- Check out the free mental health and wellbeing resources online at

For COVID-19 Health Related Information

For all health-related information refer to the Ministry of Health website and for the latest updates, information and advice on COVID-19 including:

  • COVID-19 contact tracing locations of interest
  • Mental wellbeing support
  • Vaccines – what you need to know

Free helpline for businesses, offering advice and access to Government business support, HR and general business advice and access to online resources and webinars. Call 0800 500 362 for North Island, or 0800 50 50 96 for South Island.

The Business East Tamaki team are here to help. If you have any questions, need help in getting more information or want to talk to us call us on 09 273 6274 or email